Council Meeting

That Council recess to permit the holding of a Closed Meeting to consider matters with the following exceptions: • Personal matters about an identifiable individual, including municipal or local board employees (Municipal Act, Sec. 239(2)(b)); and • Litigation or potential litigation, including matters before administrative tribunals affecting the municipality or local board (Municipal Act, Sec. 239(2)(e)).

That Council confirm the agenda, as circulated.

1. That Council direct Staff not to take a position on the appeal at the Local Planning Appeal Tribunal (LPAT) of the decision of the Committee of Adjustment to deny the minor variance application CA-20-12 for 16895 McCowan Road; and 2. That Council direct Staff to make themselves available to assist in the LPAT hearing by any means deemed necessary.

That Council adopt the minutes from the special meeting of Council on January 14, 2021, and regular meeting of Council on January 19, 2021, as circulated.

1) That Council receive the Water Billing Review - Executive Summary from BDO Canada LLP for information purposes, presented as attachment 1; and Page 3 of 7 Council Minutes February 2, 2021 2) That Council direct Staff to implement the following recommendations: • Enhance its approach, processes and systems for handling water billing inquiries/complaints to increase efficiency of call handling, improve satisfaction of customers and reduce the number of calls; and • Develop a Water Billing Communication Strategy and plan to increase the public’s confidence in water billing and reduce the number of calls related to water billing; and • Formally map key administrative processes, controls, roles and responsibilities for the Water Billing and Customer Complaint processes; and • Consider billing one third of customers each month, in parallel, establishing a Change Management plan encouraging customers to move to automated billing, moving towards utilizing monthly billing for customers with electronic billing and quarterly billing for paper/letter bills; and • Once call volumes are understood, determine the appropriate resource requirements in the CSCC and the associated resource complement in the Finance and Public Works Departments; and • Work to define a shared organizational vision around public relations, policies, processes, and communications with respect to water billing; and • Continue to investigate implementing the Neptune 360 Public Portal which could increase customer

1) That Council require Housing York Inc. to provide payment of money in lieu of approximately $159,000 in accordance with the Town’s Parkland Dedication By-law 2002-118-FI, as a condition of Site Plan Approval for the development of proposed York Region Affordable Housing development at 5676 Main Street; and 2) That the Parkland Dedication mentioned above is for the Phase 1 development of 97 Units and any future development of Phase 2 or a future sale of the property will be

WHEREAS the Town of Whitchurch-Stouffville has experienced indoor recreational facility closures with the impacts of COVID-19; and WHEREAS the Provincial Government has not limited the outdoor recreational activities such as toboggan hills to encourage outdoor exercise; and WHEREAS the outdoor recreational activities are becoming more important and necessary for the wellbeing of the residents in the community; and Page 5 of 7 Council Minutes February 2, 2021 WHEREAS the outdoor recreational activities such as tobogganing have grown significantly in popularity due to the indoor restrictions. THERFORE BE IT RESOLVED that Council direct Staff to explore options to reshape or recontour the toboggan hill adjacent Park Drive to provide a north facing slope and look at other possible alternative locations for a new hill in Memorial Park that would provide safer access and where there is existing parking for resident use when tobogganing before the next winter season; and THAT Staff report back to Council with options for review, including funding within the current budget.

2021-010-RD BEING A BY-LAW to provide for the numbering of buildings along highways and for affixing numbers to the buildings (Meridian Drive, Conductor Avenue, Steam Whistle Drive and Suttonrail Way)

That Council read Confirmatory By-law 2021-012-MS a first, second and third time and passed.

That there being no further business, Council adjourn the meeting at 2:38 p.m.